Useful Information to Customers while Attending Funerals


People have been following various funeral customs and practices from time immemorial. Even today, there are a plethora of funeral rites and etiquette that cultures across the world follows.

Sending a wreath is considered most appropriate and respectful on hearing of the passing of an acquaintance or a family member.
It would be a good idea to ask for an appropriate time to visit before dropping by too early or too late.
When attending a wake service, dress yourself in sober or dark colour. Avoid red or bright colours. White is fine if it is plain with no colour motifs or patterns.
It is customary to give condolence money when attending a wake service. The amount given varies and it should be put into a white envelope and handed to the family member or into a condolence box.
The amount given for condolence money ​should always be in odd numbered amount.
In return visitors will receive either a candy / red thread / or even a handkerchief as token of appreciation to attend the funeral. It would be most appropriate to accept rather than to refuse it. The red thread is a respectful gesture from the bereaved family member to ward off the possible ‘bad luck’ that may be brought upon with the attendance of the wake.
Guests can light up the joss sticks and / or bow three times / before the altar of the deceased.
Guests can also express their sympathy by bowing and comforting to the family for their loss.
Turn off your mobile phone or put in silent mode. Be respectful, and not talk or laugh too loud during the ceremony.
Visitors should leave quietly and not say ‘bye’ when you leave the wake.
Shortly after attending the wake just before you step in your home, wash your hands and feet with pamelo leaves to remove the bad luck.
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